GENERAL
This website is operated by Brownems Co., Ltd. Throughout the site, the terms “we”, “us”, and “our” refer to BROWNEMS. BROWNEMS offers this website, counting all information, tools and services presented from this site to you, the user, condition upon your acceptance of all terms, conditions, policies and notices stated here.
If you are under 18, you must let your parent or guardian know about BROWNEMS’ Privacy Policy before you register to use this site or any of this site’s services. Our Privacy Policy provides you the information about how your personal information would be collected, used, disclosed through your use of our site.
BROWNEMS presumes that minors who carry out purchases on https://www.brownems.com submit truthful information of their age and/or possess the necessary consent from their guardian to purchase the item(s). If not, the buyer may become liable for the possible costs an invalid agreement may involve.
Placing of an Order
By visiting or placing an order through BROWNEMS website, you express your understanding and agreement that you are bound by these terms and conditions. BROWNEMS reserves the right to revise the contents of these terms and conditions. Users are responsible for keeping themselves updated with such changes.
Your placement of an order does not always assure that we will accept your order. Orders are subjected to acceptance by us, and depend on situations, we may at any time and at our sole discretion, refuse to accept your order. These situations may be but not limited to:
We will contact you by email or phone should any situation arise that effects the completion or acceptance of your order.
Once your order is placed, you will receive an order confirmation by email. Once your payment is processed, authorized and debited, we will arrange shipment to you and inform you of the sending of the shipment by email.
Payments & Products
Prices on BROWNEMS website are displayed in US dollars (USD).
All payments are to be made in full, inclusive of postage charges, via credit or debit card. Only one payment transaction can be made per order. Pricing on the website is listed in $USD and will be charged in $USD to your card.
The price of each item listed on our website do not include delivery costs or customs fees or other potential payment fees. BROWNEMS reserve the right of updating errors that may relate to product information, pricing and availability without prior notice, as well as the right to terminate any orders involving pricing errors or inaccuracies. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service. We apologize for any inconvenience.
The payment system used by BROWNEMS is Paypal. This ensures no record of your credit or debit card details are held by BROWNEMS, as this is a secure gateway payment for online payment. If you would like more information regarding Paypal, you can visit their website at Paypal.com.
The products are owned and sold on the website by BROWNEMS. BROWNEMS attempts to be as accurate as possible in the description of the products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. BROWNEMS works for all photos to be as representative as possible on the site, but cannot guarantee hundred percent true appearance. There may occur minor color deviations.
Our Contract
A contract between us for the purchase of the goods will only be valid when your payment has been approved by us and we have debited your credit or debit card, or we have received your payment via Paypal account. Confirmation email generated by our site upon your placing of an order is an acknowledgment only, does not constitute the validity of a contract and does not constitute an acceptance of your order.
Sale Items
All sale items, promotional code/coupon sales are final and non-refundable. You are welcome to return your sale purchase to us for a store credit. Your store credit will be issued in the form of a coupon code, which you can apply at the checkout to purchase an alternate size/item online, and the coupon code is valid for a year.
Discount Policy & Other Promotions
From time to time, BROWNEMS may mark down a particular product in the purchase of rewarding our loyal customers, or for special celebration and occasions. BROWNEMS offer a one-time price adjustment on items purchased at full price that have been marked down within 10 days of purchase. Items are only eligible for price adjustment if the exact style, size and color remains in stock at time of request. Items not purchased at full price are ineligible for price adjustments.
Third-party Links
Certain content, products and services available via our service may include materials from third-parties. Third-party links on our website may direct you to third-party website that are not affiliated with us. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third-party.
Disclaimer and Limitation of Liability
The site and the materials, information, services and products on this site are provided on an “as is” and “as available” basis. unless otherwise specified in writing. BROWNEMS makes no representations or warranties of any kind, express or implied, as to the operation of the website services, or the information, content, materials, products or other services included on or otherwise made available to you through BROWNEMS website services by any advice or information from the site. We reserve the right to restrict or terminate your access to our website.
We makes no express or implied warranty on the following things that at your own discretion and risk:
1. access to the site will be uninterrupted or error-free;
2. the site will be secure;
3. the site or the server that makes the site available will be virus-free;
4. information on the site will be correct, accurate, adequate, useful, timely, reliable or otherwise complete.
5. the download of any content will be applicative and safe to your computer.
6. your use of this site is at your sole risk. and the site or any feature or part thereof at any time.
Prohibit Uses
In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam,phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.
Intellectual Property
All intellectual property rights on this website and all sub-domains remain with BROWNEMS. Any use of BROWNEMS or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of BROWNEMS.
Risk of Loss
The items purchased through the Site are shipped by a third party carrier pursuant to a shipment contract. As a result, risk of loss and title for such items pass to you upon our delivery to the carrier.
Questions
Please contact enquiries@brownems.com for any enquiries and if applicable, include your order number.